退款政策 (Refund Policy)

生效日期 / Effective Date: 2026年1月1日

概述 (Overview)

在分贝跃动科技，我们希望您享受我们的游戏。由于游戏内购（IAP）属于数字商品的性质，所有销售通常被视为最终销售。

At Decibel Dynamics Technology, we want you to enjoy our games. Due to the nature of digital goods, all sales of in-app purchases (IAP) are generally considered final.

App Store / Google Play 退款

所有的支付处理、订阅管理和退款申请必须通过支付平台进行。请直接联系苹果或谷歌客服，因为它们拥有您的支付信息并负责交易。

All payment processing and refund requests must be handled through the respective platform. Please contact Apple or Google Support directly.

🍎 苹果退款 (Apple):

请访问 reportaproblem.apple.com

🤖 谷歌退款 (Google):

请访问 Google Play Help

技术错误导致的购买失败 (Technical Error)

如果您被扣款但未收到相应的虚拟物品，请联系我们并提供：您的UID、购买凭证截图及具体描述。

In case of a technical error (charged but no items received), please contact us with your User ID and receipt screenshot.

Email: [email protected]

未成年人购买 (Purchases by Minors)

根据香港法律，如未成年人未经家长同意进行购买，家长可联系我们申请退款。我们可能要求提供相关身份及关系证明。

Per Hong Kong law, parents of minors who made unauthorized purchases may contact us for refund assistance with proper proof of identity.

政策变更 (Policy Changes)

我们保留随时修改此退款政策的权利。任何变更将在本页面公布。

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.